FIRST TEAM REAL ESTATE
DRE No. 01493256
Years of experience in the restaurant industry enabled Tommy to hone the business of customer service skills necessary to build an accomplished real estate career. As a teenager working in the Taste of Texas, his family’s Covina-based restaurant, he quickly learned the premises of good business. “One of the lasting lessons I’ve taken from the restaurant industry is that a strong work ethic, combined with excellent client care, is the foundation for success.”
After graduating from Pitzer College, a member of the Claremont Colleges, Tommy moved into a tech-based career with a major corporation. Though he thrived in a structured business setting, a family emergency caused him to reevaluate his professional goals. “My father passed away unexpectedly, just before opening a new restaurant,” he recalls, “I returned home and spent a year working to launch the business.” During this time, his mother struggled to relocate to a new home. “She didn’t want to preview properties, so I did the legwork,” reveals Tommy. His search led him to a successful real estate team who, after working with Tommy on the sale and purchase of his mother’s homes, encouraged him to join them in the field.
Reflecting on his early inclinations towards a career in real estate, Tommy observes, “From the onset, I understood the importance of keeping someone else’s wants and needs in mind, even when I was the one searching for the property.” Strong communication skills were the key elements to his success, and he discovered that his business and customer service sense were ideally suited to real estate as well.
Strong negotiation skills and committed efforts have enabled Tommy not only to assist countless clients with traditional equity sales and purchase but have helped hundreds of individual’s complete successful short sales as well. Though the transactions are emotionally challenging and may be time-consuming, Tommy understands there is a tremendous relief from consumers who are able to avoid losing their homes.
Tommy takes great pride in the way he relates and teats his clients. “I respect the individuals with whom I work with, and provide them with honest feedback and accurate data.” In a business where emotions run high, Tommy strives to maintain an objective yet empathetic presence throughout each transaction. “My responsibility is to handle all of the details, to consistently accomplish my clients’ goals and to ensure that transactions are as stress-free as possible, even when challenges and issues arise.”
"Tommy and Lisa are the most professional Realtors I know. They always have their clients best interest at heart, and will bend over backwards to sell their listings quickly, and at top dollar. I have known them a long time, and have seen them master working with buyers, sellers, short sales, investors…you name it! They are definitely your go to Realtors!"
- review source: yelp.com
"I have worked with Tommy and Lisa several times over the last few years. As an Escrow Officer, I have a unique perspective in working with Agents that most clients dont see – I see the behind-the-scenes action and can say with utmost certainty that Tommy and Lisa are outstanding Realtors. They always focus on providing the best service to their clients – from listing to sold, they take the best care to assure that the Seller and Buyer are well-represented. They provide outstanding listing materials, quality photography, and are stern but professional negotiators – always working to find a win-win circumstance for all involved. I highly recommend them to anyone looking to sell or buy property!"
- review source: yelp.com
"ommy & Lisa are simply awesome to work with. They are incredibly knowledgeable and made the entire process simple and seamless from start to finish. Most importantly, Tommy is a keen listener and knows his communities. After talking with my husband and me, he understood exactly what we were looking for, and knew where to find it when it wasn’t even listed yet! Simply the best real estate transaction we’ve ever had!"
- review source: zillow.com